Support

Need help with Basil? We’re here for you. Find answers below or reach out directly.

Contact Us

For general support, questions, or feedback, email us at support@basil.bot. We aim to respond within 48 hours.

Your Data Rights

You have full control over your data. From your Settings page, you can:

Export your data — Download all your household data (meals, cooks, plans, rules, and settings) as a JSON file
Delete your account — Permanently remove your account and all associated data

For any other data requests (correction, portability, or questions about your data), contact us at privacy@basil.bot. See our Privacy Policy for full details on your rights.

Report a Bug

Found something broken? You can report bugs by emailing support@basil.bot .

Beta Notice

Basil is currently in beta. We appreciate your patience as we improve the service. Your feedback directly shapes what we build next.